Conseil Cri de la santé et des services sociaux de la Baie James

Description du poste

SUMMARY OF THE POSITION

Reporting to the Regional Proximity Director of Miyupimaatisiiun the incumbent contributes to quality assurance overview of the services provided by the social workers, psychoeducators and associated professionals and paraprofessionals staff, for the scope of the organization’s programs and services that involve social staff and their practice.

This is carried out by ensuring the professional role of a Director of Psycho-Social services through integrated co-management relationships with the line and other staff/functional managements in the Cree Board of Health and Social Services of James Bay (CBHSSJB).

Exigences

REQUIREMENTS

Education and experience

• Bachelor’s degree in psychosocial discipline;
• Four (4) years of appropriate experience in psychosocial program development and/or administration;
• One (1) year of related senior level program planning or management experience;
• Master in psychosocial discipline or health management is an asset;
• A certificate in health administration is an asset;
• Member of a psychosocial professional order in the province of Quebec is an asset.

Knowledge and abilities:

• Strong knowledge of the current health and social landscape in the province of Quebec and in Eeyou Istchee;
• Strong knowledge of psychosocial related theory, scope of practice, current issues and trends, and program planning and supervision, including the development of policies and program manuals and quality assurance;
• Strong knowledge of the strategic management of access and continuity of services, professional and organizational (matrix) interdependence, information management, and evaluation;
• Knowledge of, or ability to grasp the issues and context that relate to First Nation health services;
• Knowledge of Eenou/Eeyou Pimaatsiiun (traditional methods) healing practices is an asset;
• Knowledge of Cree culture and language is an asset;
• Strong record in an appropriate level of psychosocial services and programming management, and human, financial, and information resources management;
• Ability with administrative computer applications;
• Excellent interpersonal communication, clinical and community health leadership and teamwork skills;
• Ability to effectively collaborate and manage with line managers in a matrix organization;
• Excellent communication skills, both written and presentation;
• Methodical, organized, autonomous, flexible, and ability to multi-task;
• Excellent critical thinking, synthesis, organizational and decision-making skills;

LANGUAGE

• Fluent in English;
• Fluency in Cree or French is an asset.

OTHER

• Willing to travel.

Conditions de travail

SPECIFIC FUNCTIONS

1. Assumes the legal role and professional responsibility of a Director of Psychosocial Services as applicable with the appropriate laws.
2. Contributes to the planning and evaluation, and ensures the planning, organization, coordination, implementation, control, support and reporting of psychosocial professionals’ activities:

• Contributes to the planning for the psychosocial professional’s services and related professional practice and standards (PP&S) and its programs and services design;
• Ensures the planning of the professional/clinical staff’s professional practice and standards objectives, programs, policies, procedures, protocols, clinical norms, and program and employee support tools, for psychosocial professional staff within integrated programs;
• Ensures the coordination, supervision and control of the policies for the supervision of the PP&S and clinical activities of the organization's psychosocial professional staff;
• Contributes to the need’s analysis and planning leadership of specific human resources management and development activities that impact professional standards, through a collaborative process with the respective psychosocial professionals related managements and the Human Resources Department;
• Carries out the function through a collaborative network of various managers in areas

intersecting those of the incumbent, and especially for integrated and harmonized quality assurance, professional standards and supervision planning;

• Ensures a collaborative planning and programming support relationship with the

management teams of the Community Miyupimaatisiiun Centres (CMC) and other regional services;

• Provides various support to the Council of Multidiscplinary Workers.

3. Contributes through the Director of Professional Service and Quality Assurance (DPSQA) role and in collaboration with other designated management to the program planning, for the organization’s programs and services. Sits as a member of the Clinical Practice Sub-Committee;
4. Ensures that the services provided are based in respect and autonomy of individuals and communities, and respond to their bio-psycho-social needs as well as cultural and spiritual needs.
5. Ensures the design, development, organization, distribution, up-dating and evaluation of the professional/clinical staff’s care and services professional practice and standards objectives, programs, policies, procedures, regulations, protocols, clinical norms and standards, criteria, techniques, and program and employee support tools, for all Psycho-Social and integrated programs involving social staff and community workers:

• This is for the scope of the organization’s programs and services that involve social staff and their practice in the organization including all social job titles including the National Native Alcohol and Drug Abuse Program (NNADAP) workers;
• Ensures the planning, management and coordination of the activities required to adopt and implement norms, criteria, techniques, procedures, regulations and protocols, in conformity with the laws and regulations. Ensures the evaluation of such;
• Ensures the development, and up-dating of the clinical tools and methods;
• Ensures identification of training needs and the development of training programs;
• Contributes to the development of professional methods, interventions and services, in order to respond to the users' bio-psycho-social, cultural and spiritual needs according to the principles of Miyupimaatisiiun;
• Ensures that the professional practice includes relevant teaching in order to promote well-being, and that it is developed, evaluated and up-dated, in collaboration with others.

6. Collaborates in the integration of Nishiiyuu Miyupimaatisiiun healing practices and models in

the Psycho-Social practice.

7. Ensures human, financial, material, and information resources management and the general administration of the Professional Services and Quality Assurance – Psycho-Social Department.
8. Ensures the evaluation that:

• Services are distributed suitably;
• Beneficiaries' individuality and privacy are respected, and their families and other significant persons are integrated, should the case arise, into the services;
• Confidential data regarding the beneficiaries are respected within their area of responsibility;
• Beneficiaries files and organizational indicator reports are completed by the staff;
• Administrative support is available and effective;
• Specialized clinical services are available and effective, in support of psycho-social services;
• Professional social worker staff is available in each community;
• Paraprofessional staff has access to training and clinical support that is sufficient to support the professionals.

9. Collaborates in the development of the organization’s emergency plan. Participates in it accordingly.
10. Evaluates that the relevant social ethics, laws, protocols and authorities are respected in the services and programs.
11. Ensures that the best practices are implemented and ensures the quality of services offered, in a perspective of continuous improvement and evaluation.
12. Ensures the planning, organization and distribution of work in their DPSQA Department, based on clientele priorities, in a perspective of quality, effectiveness and efficiency of services.
13. Ensures collaboration with the Ordre des travailleurs sociaux et des thérapeutes conjugaux et familiaux du Québec (OTSTCFQ) and any other accreditation bodies on the professional inspection process, and ensures the carrying out of inspection recommendations.
14. Sits on the executive committee of the Social Work, and the Social Services Committee and contributes as per its regulations.
15. Represents the CBHSSJB for Psycho-Social and quality assurance notably with senior levels of the Cree leadership, the Ministry of Health and Social Services of Quebec (MSSS), Santé Québec and the Réseau Universitaire Intégré de Santé (RUIS) Network and other external entities that impact services.

Ensures that the declaration of accidents and incidents involving the psychosocial staff are completed when necessary, ensuring that the forms are received and recorded both at local and national level, and that the declarations are analysed and followed-up on. Evaluates the follow-up on the declaration of accidents and incidents involving the allied health staff. Informs the relevant managers as such