Groupe Dicom Transport

Description du poste

Want a career in a booming industry?
When it was first founded as a courier company in 1968, Dicom had just one car and one driver. Today, the group uses multiple modes of transportation to serve customers in all industries across North America, shipping more than 75,000 loads each day.
Dicom recruits only the most talented logistics professionals. Find out more about our group and join the fastest growing transportation and logistics team in the industry!
Performing all duties necessary to facilitate the collection of customers’ account balances in all divisions, including but not limited to:
  • Placing outgoing calls, receiving incoming customer inquiries and documenting all account activity
  • Enlisting the efforts of the Sales, Customer Service, Pricing and IT departments when necessary to accelerate the collection process
  • Processing invoice adjustments and credits in accordance with established policies and procedures
  • Reviewing and prioritizing accounts according to aging and ensuring the percentage of unpaid invoices 60+ days old remains well within the company’s objectives
  • Building strong and professional relationships and communicating with customers to educate them about expectations for timely invoice payments; establishing and maintaining payment arrangements consistent with established guidelines
  • Ensuring payments are processed correctly by the Cash Application team
Working Conditions
  • Hours: 7:00AM-4:00PM or 8:00AM-5:00PM
  • Salary – to be discussed based on experience
  • Monthly incentive plan
  • Stimulating work environment
  • Stable employment with opportunities for advancement
  • Effective and professional communicator (verbal and written), English and French required
  • Minimum 1 year experience in Accounts Receivable or Customer Service
  • Autonomous and able to work effectively under pressure to meet individual and team objectives
  • Exceptional customer service skills, able to develop relationships with customers to ensure prompt payment of accounts and timely resolution of issues
  • Proficient with Microsoft Office, experience with accounting software is an asset
  • Certificate in Business/Accounting, an asset